Privacy Policy

This Privacy Policy explains what personal information Rolomon (“Rolomon”, “we”, “us”) collects when you visit or buy from rolomon.com, how we use it, and the choices you have.

Rolomon is operated from 110 Woltz Ave, Buffalo, NY 14212, United States.

Information we collect

Information you give us. Your name, email address, phone number, shipping address and billing address when you place an order, create an account or contact us. Payment details are processed directly by our payment provider — we never see or store full card numbers.

Information collected automatically. Device and usage data such as IP address, browser type, pages viewed, referring URLs and approximate location, collected through cookies and similar technologies.

Information from third parties. Our payment processor, shipping carriers and analytics providers may share limited information with us, such as delivery status or fraud-risk signals.

How we use your information

To process, fulfil and deliver your orders, and to provide customer service.
To communicate with you about orders, your account or enquiries.
To send marketing messages where you have opted in. You can unsubscribe at any time.
To improve our products, our site and the shopping experience.
To detect and prevent fraud, abuse and security incidents.
To meet our legal and regulatory obligations.

Cookies

We use cookies and similar technologies to keep the store working (for example, remembering your cart), to remember preferences and to understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the store works. Where the law requires it, we ask for your consent before setting non-essential cookies.

How we share information

We do not sell your personal information. We share it with service providers who help us operate the store — payment processing, order fulfilment and shipping, hosting, analytics, customer support and marketing tools — under contracts that limit how they may use it. We may also share information to comply with the law or legal process, to protect the rights, property or safety of Rolomon, our customers or others, or as part of a merger, acquisition or sale of assets.

How long we keep it

We keep personal information for as long as needed for the purposes described above, including to meet legal, accounting and reporting requirements, and then delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain processing, to withdraw consent for marketing at any time, and to receive a copy of your data in a portable format.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, to request deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell personal information. You can exercise these rights through our contact page or the Your Privacy Choices page.

To exercise any of these rights, contact us through our contact page. We may need to verify your identity first. We will not discriminate against you for exercising your rights.

International transfers

We may transfer, store and process your information in countries other than your own, including the United States. Where required, we use appropriate safeguards for those transfers.

Children

Our store is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us so we can delete it.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes

We may update this policy from time to time. The current version is always posted on this page. Material changes may also be announced by email or a notice on the site.